Overwhelmed by all of the Medicare changes? Save hours of time and frustration by allowing us to educate you on the opportunities available to your specific situations. Remember, we're just one call away! 800-627-2768
What to do next
Don’t wait. Get your flu shot from a network provider as soon as it’s available. Here’s how to find a flu shot near you. Be sure to bring your health plan ID card with you. And tell your provider the flu shot is covered under your medical benefits, not your pharmacy benefits.
*Check your benefit plan to see what services may be covered.
Benefit Awareness News sends articles based on topics of general interest to our readers. They are not targeted to individual members, nor are they individually customized. We do not have access to members’ personal health information. Therefore, we cannot send articles to members based on that information.
Sources: Centers for Disease Control and Prevention; U.S. Food and Drug Administration
Even for people who were able to gather their medicines before evacuating their homes, there’s concern about drugs that require refrigeration.
Thousands of people rescued from rooftops and plucked from rising water during Hurricane Harvey had to leave everything behind. For many, prescription drugs were among the items they abandoned.
Missing days of essential medicine can pose a health threat and adds to the sense of panic people feel during such emergencies — especially natural disasters. Fortunately, disaster response teams and medical units have been set up across the ravaged Texas counties. Those teams are helping provide access to prescription refills and vital medical care.
“This is a horrible, devastating time, but people should realize that continuing to take their medicines will help them meet the challenges,” said Barbara Young of the American Society of Health-System Pharmacists.
For example, the more than 10,000 evacuees taking shelter at the George R. Brown Convention Center in Houston have an on-site medical facility — established by the U.S. Department of Health and Human Services. Additional medical stations have opened in Dallas and are ready to be deployed in Baton Rouge, La.
Texas state law allows pharmacists to dispense as much as a 30-day supply of a prescription drug during a natural disaster without a doctor’s authorization. American Red Cross volunteers also are authorized to help with refilling prescriptions in an emergency.
Even for people who were able to gather their medicines before evacuating their homes, there’s a concern about drugs that require refrigeration. It’s important to check with medical experts or a pharmacist for advice. Any drugs that have been exposed to flood water or unsafe tap water should be discarded, as they might be contaminated.
Government and charitable organizations have some tips for individuals and their families who require medicine or need places to receive treatments, such as drug infusions and kidney dialysis. Here is a sampling of available resources.
To find an open pharmacy, go to RxOpen.org, which maps open and closed pharmacies during disasters. The site also has locations of American Red Cross shelters and infusion centers in the affected communities.
Low-income patients can go to community health centers or clinics where the charity Direct Relief (directrelief.org) provides free prescription drugs and medical supplies.
For those with a Medicare Prescription Drug Plan, medicare.gov recommends contacting the plan to find the nearest network pharmacy that is open. If one is unavailable, the plan can connect evacuees with an out-of-network pharmacy. People might have to pay full price, but may be eligible for a refund. Call your plan for more details and instructions. To find your plan’s phone number, call 1-800-MEDICARE.
Medicare recipients who need dialysis treatments should contact their End-Stage Renal Disease Network (ESRD) or call 800-MEDICARE to get ESRD Network contact information. Those who have a Medicare Advantage Plan should contact their provider to find out how they can get supplies, transportation to dialysis services and other information about dialysis treatments.
For people who need chemotherapy or other cancer treatments, the National Cancer Institute (800-4CANCER) can help locate cancer care providers.
People are rescued from a hotel by boat after Hurricane Harvey caused heavy flooding in Houston, Texas on August 27, 2017. (Photo credit: MARK RALSTON/AFP/Getty Images)
(Author's note: Updated to include more volunteer and donation opportunities. I'm continuing to update this post as information becomes available.)
Hurricane Harvey made landfall over the weekend. The category 4 hurricane crashed into the Texas coast, devastating families and businesses. At least two people have been reported dead, and estimates place the total cost of property damage and lost business in the tens of billions.
If that isn't bad enough, after it hit, Harvey hung on, dumping water on coastal Texas, including the Houston area. Many people are in danger due to flooding while others have lost homes and property. Houston is the fourth most populous metropolitan area in the country: over two million people call the city home, while the metropolitan area counts nearly 6.7 million as residents. By geography, the Houston metropolitan area covers 9,444 square miles, larger than the state of New Jersey.
I know that many of you, like me, want to know what you can do to help out. Some of the tax rules that apply to charitable donations - like checking to see that the organization has its paperwork in order - are good rules to follow even if you're not claiming a tax deduction. So with that in mind, here are a few tips to keep in mind when helping out during Harvey:
Cash is king. While you may want to send food and other items, the infrastructure may not support those donations. Many organizations have been clear that cash, or cash equivalent, is preferred (but keep reading). Keep receipts if you intend to claim those donations on your tax return.
Stay put. Yes, we all want to get in our cars and help but don't rush to help without checking first. There are already professionals and trained volunteers on the scene, and due to the potential for more flooding, relief officials have asked that folks stay off the roads where possible. If your services are needed and you do volunteer, remember that you can claim a tax deduction for your out-of-pocket expenses but not for your time.
Be smart. Be wary of personal solicitations on your doorstep or over the phone. Make sure that gifts made by checks or credit card gifts are secure. And don't send money by text or using apps like Venmo without first verifying the organization and the contact information. If you don't want to donate online or by text, most organizations have alternatives, like donation forms that you can mail together with a check (never send cash through the mail). Always keep excellent records of donations since the Internal Revenue Service (IRS) requires that you do so for tax purposes - and having the information available is handy if you want to follow up with another donation.
Do your homework. Check out the credentials of a potential donee/charitable organization before you donate. Charity Navigator is useful for gathering information about existing charities and has a Hurricane Harvey specific section. Forbes has its own list of the largest charities in the US complete with details on revenues, corporate pay, fundraising efficiency, and more (just click on the individual charity's name for more info). Finally, you can always confirm charitable status through the IRS web site using the EO Select Check Tool. Remember that some organizations (like churches) may not be listed, so don't be afraid to ask organizations which don't appear on the list for more information.
Check with the organization first. While most organizations prefer cash, there are some soliciting in-kind donations (see below). Those wish lists may change as needs are assessed and storage for items may be limited. Check with the organization before you send or drop off anything. And if you're planning to claim a tax deduction for any in-kind goods, be sure to keep receipts showing what you paid for the items.
Use caution when donating to individuals. For tax purposes, you can only deduct contributions to qualified tax-exempt charitable organizations. Donations to individuals are never deductible for tax purposes even if the individuals are really deserving. But there's another, non-tax reason to use caution: money solicited for individuals could be part of a scam and even if it's not, the money might not be spent as advertised. Keep in mind that once you hand over the cash, you have no control over how it might be used.
Rely on oldies but goodies. There’s nothing wrong with new charitable organizations but there is something to be said for those that have been around for awhile - like the Red Cross. Brand new organizations may not have the facilities in place to offer the most effective relief - or they could be scams. Use caution before handing over your cash.
Pay attention to the rules. The rules for charitable giving apply even in extraordinary situations although sometimes those rules may be tweaked to allow for more generosity. Stay informed. Be sure to document your gifts and get receipts. And never hesitate to ask the charitable organization or your tax professional if you have questions.
(For more tips on making your charitable donations count for tax purposes, check out this article).
If you want to help but aren't sure where to start, tax-exempt charities that have indicated they are accepting Harvey-specific donations include:
American Red Cross. To make a financial donation, visit the their website, call 1.800.RED CROSS or text HARVEY to 90999 to make a $10 donation for those in need.
Donors Choose has a fundraising campaign earmarked specifically for classrooms affected by Harvey. To donate or find out more, click here.
Global Giving. To make a financial donation, visit their websiteor text HARVEY to 80100 to donate $10 to Hurricane Harvey Relief Fund.
Hurricane Harvey Relief Fund. Houston Mayor Sylvester Turner has established the Hurricane Harvey Relief Fund that will accept tax deductible donations. The fund is administered by the Greater Houston Community Foundation, a 501(c)(3) public charity. To make a financial donation, visit the GHCF website.
Save the Children opened a child-friendly space in San Antonio and will open additional spaces in the coming days; these are safe, well-supervised areas within shelters where children can play, socialize and begin to recover from the disaster. To support Save the Children’s response efforts, visit their website or text Hurricane to 20222 to donate $25 to the Hurricane Harvey Children’s Relief Fund.
United Way of Greater Houston has established a Flood Relief Fund to help with recovery needs of those most impacted. To give to the United Way Flood Relief Fund, visit unitedwayhouston.org/flood or text UWFLOOD to 41444.
(Please note that these are not endorsements of a specific charity. If you're not a fan of those organizations listed, there are many other charities which would welcome your support.)
Corporate donor sites and giving challenges include:
GoFundMe has created a landing page that aggregates the campaigns already created to help those affected by Harvey.
4 Paws Farm, a 501c(3) charity, will be providing aid for animals affected by Hurricane Harvey. To find out more or to help, click here.
AKC Reunite has announced that Barbara and Bob Amen (Delegate, Greater St. Louis Training Club) will match dollar for dollar donations up to $10,000 to AKC Reunite’s Pet Disaster Relief Fund. The fund makes it possible for families to safely evacuate with their pets. The challenge applies to any donations received between August 29 and September 20, 2017. To donate online, go to www.akcreunite.org/donate.
American Humane is providing emergency aid, including first-responders and a specialized 50-foot rescue vehicle to Texas to help the animal victims of the disaster. You can donate here to support their efforts to help the animal victims of Hurricane Harvey.
Peer-to-peer payment app Circle Pay is making it easy for users to donate. Circle has donated $50,000 to the Red Cross and will match every dollar sent through the app for anything (dinner, rent, a taxi, etc.) up to $150,000 through September 1. Click here for more info.
J.J. Watt of the Houston Texans has created a fundraiser for the Houston Flood Relief Fund. Watt contributed $100,000 of his own money and together with donors including other NFL organizations, players, and the owner of the Tennessee Titans, Amy Adams Strunk, who made a million dollar donation earlier today, the fund has surpassed $10 million. You can donate here.
Lowe’s has activated its customers donation program in Texas stores. Customers can also donate to the American Red Cross online here. Lowe's Heroes volunteers from area stores will join the First Response Team of America to assist Aransas Pass residents as they recover from Hurricane Harvey.
Lyft has added the American Red Cross to their Round Up & Donate feature - enabling riders to round up their Lyft fares and donate the difference to the American Red Cross from now until the end of September with just one tap. Lyft is also donating $100,000 to the Hurricane Harvey Relief Fund.
Panda Express will offer in-store donation boxes through September 15. Donations, including $500,000 from the Panda Cares Foundation will be split between the American Red Cross and The Tzu-Chi Foundation. Open Panda Express locations are helping to provide food to American Red Cross and shelters, as well as hospital staff, doctors and patient families at Texas Children’s Hospital.
Starbucks has donated $250,000 to relief efforts. Customers in any U.S. company-operated store who want to help can make a donation to the American Red Cross at the register. Additionally, Starbucks employees who make a personal contribution to the relief efforts can request matching funds through the company's Partner Match program (pro tip: ask your company if they have a donor match program). More details can be found here.
Tito's Vodka is partnering with the American Red Cross, and will match dollar for dollar all donations up to $50K. Those looking to support relief efforts can contribute here.
Dan Friedkin, chairman of Houston-based Gulf States Toyota, has established the Friedkin Disaster Relief Fund and has guaranteed at least $1 million in funding from the Friedkin Family, The Friedkin Group, and Gulf States Toyota. To find out more, click here.
United Airlines will match the first $100,000 raised through its charitable campaign. United MileagePlus members who donate a minimum of $50 to any of United's charitable partners will receive up to 1,000 bonus miles (details, which download as a pdf, are here). Remember that for tax purposes, if you receive something of value in exchange for a donation, your charitable deduction must be reduced accordingly.
In addition to financial donations, what else can you do?
Austin Pets Alive is seeking families that can foster cats and large dogs. In addition to cash donations, the organization can also use in-kind donations like large plastic or metal bins with lids. Space for some items is limited so check with the organization first before you gather supplies. If you can help with fostering or in-kind donations, check out their website for details. (Vodka for Dog People, Tito’s Vodka pet cause program, is also donating $10K to Austin Pets Alive)
The SPCA of Texas has also put out a call for foster homes to help care for the animals already in shelters and those coming from the Gulf Coast. You can sign up at www.spca.org/foster. The organization is also accepting financial donations and in-kind donations, including cat litter, litter boxes, towels, blankets, large wire crates, toys, treats, pet beds, newspaper and gas gift cards.
The Houston Food Bank is looking for volunteers. Registered volunteers can now sign up for shifts. Register online here. If you would like to be notified when there is a need for volunteers, text DisasterVol to 51555.
In addition to donations, Samaritan's Purse is looking for volunteers in the coming days to assist homeowners affected by Hurricane Harvey. Work will include tearing out damaged drywall, removing flooring, tarping roofs, and clearing debris. For more information and to register, click here.
The Texas State Bar is connecting Texas lawyers who have been adversely affected by the storm with other lawyers who are able to assist them with needs including temporary housing, office space, and cleanup services. Additionally, the Texas Supreme Court has amended its orders to allow out-of-state lawyers to practice temporarily in Texas for purposes of assisting with disaster relief. You can find out more here.
The Missouri City Recreation & Tennis Center is in need of the following items: Blankets & towels, Pillows, Air mattresses, Toiletries, and Pre-packaged, non-perishable snacks. For more details and drop-off information, click here (downloads as a pdf).
If you have a spare room and you can host someone by listing your home on Airbnb for free, with no service fees. If you are in Austin, Dallas, and San Antonio or another part of Texas that’s not experiencing flooding, consider listing your space so displaced people have more options. Click here for more info.
Donations of blood are also needed. You can't claim a tax deduction for giving blood but it sure is a terrific way to help. Find your nearest donation center by entering your zip code here.
I know from past disasters that if you're able to write a handwritten note or two and send to those who are on the front lines of these disasters including police and fire departments, schools, and churches to offer your good wishes, it is typically appreciated.
If you know of other specific requests, please let me know by leaving them in the comments below, send an email (click on the mail icon next to my name), or message me on Twitter. I'll make updates to this post as information becomes available.
When you’re enrolled in Medicare, you’ll get your red, white, and blue Medicare card in the mail. If you're automatically enrolled, you'll get your red, white, and blue Medicare card in the mail 3 months before your 65th birthday or your 25th month of getting disability benefits. Your Medicare card shows that you have Medicare health insurance. It shows whether you have Part A (Hospital Insurance), Part B (Medical Insurance) or both, and it shows the date your coverage starts.
Be sure to carry your card with you when you’re away from home. Let your doctor, hospital, or other health care provider see your card when you need hospital, medical or other health services.
New Medicare Cards
Medicare will mail new Medicare cards between April 2018 and April 2019. Your new card will have a new Medicare number that’s unique to you, instead of your Social Security number. This will help to protect your identity. The new card won’t change your coverage or benefits.
You don’t need to take any action to get your new Medicare card. Medicare will never contact you for your Medicare number or other personal information. Don’t share your Medicare number or other personal information with anyone who contacts you by phone, email, or by approaching you in person, unless you’ve given them permission in advance. Learn more about the limited situations in which Medicare can call you.
How can I replace my Medicare card?
If your Medicare card is lost, stolen or damaged, you can ask Social Security for a new one.
Your Medicare card will arrive in the mail in about 30 days.
Social Security will mail your card to the address they have on file for you.
If you need proof that you have Medicare sooner than 30 days, you can request a letter from Social Security. The letter will arrive in the mail in about 10 days.